JOIN THE MYLAN PARK TEAM
Join Our Team
Mylan Park owns, programs, leases, and manages over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community. Through a public-private partnership with WVU, Mylan Park is also home to various indoor and outdoor Intramural, Club Sports, NCAA Big 12 Collegiate Athletic programs, and the state’s only 50M aquatic facility.
This partnership provides priority use of over 50 acres of field space, and more than 140,000 sq. ft. of state-of-the-art indoor facilities, for programs including WVU Swimming & Diving, indoor soccer, softball, rugby, flag football, WVU Women’s Track & Field, cheer, boxing, outdoor soccer, lacrosse, roller derby, and more.
Opportunities at The Peak Health Aquatic Center & Track Complex
Part Time Positions
Responsibilities:
- Greet all members and guests who enter the facility
- Ensure the proper identification is being used to access the facility
- Correctly input member’s and guest’s demographic information into our system
- Successfully perform administrative duties
- Sell and upsell membership and program packages as well as cycling promotional deals
- Multi-task and work in a fast-paced environment
- Ensure the most consistent and up-to-date information is supplied in all interactions
- Ensure the workstation is kept clean
- Handle money (cash, credit, checks) correctly and effectively
- Answer, return, and transfer calls in a professional manner
- Assist in the implementation of communications strategies
- Develop and innovate a comprehensive understanding of the Mylan Park’s programs and services
- Receive feedback in a team work environment and contribute to the creative process of projects through brainstorming sessions
- Represent the company in a professional manner consistent with Mylan Park goals and branding
- Assist with other duties as assigned in an effort toward the overall functions of Mylan Park
Minimum Requirements:
- Basic knowledge of computer skills
- Ability and willingness to enforce policies and handle conflict resolution
- Excellent customer service
- Availability to work mornings, evenings, and weekends when needed
Technical Competencies
- Ability to self-motivate with little or no supervision
- Strong attention to detail
- Excellent communication skills (oral and written)
- Ability to manage long and short-term projects
Professional Competencies
- Adaptability, analytical & critical thinking, customer service initiative & motivation, planning & project management, decision making & judgment, customer service, teamwork, diversity awareness, communication, and integrity
Work Environment and Physical Demands:
Work Environment
- Office environment/fitness center environment
- Non-smoking environment
- Moderate to loud noise
- Evening/Weekend work responsibility as required
- Work within a non-smoking environment
Physical Demands
- Sitting at desk or table for at least 60% of the work day
- Standing or walking for at least 40% of the work day
- Repetitive wrist, hand, or finger movement (while operating computer equipment)
- Bending, stooping
- Eye-hand coordination (keyboard typing)
- Hearing and talking
Centers is an equal opportunity employer.
Responsibilities:
- Sell membership and program packages as well as communicate with members and guests on promotions
- Assist with recruiting, hiring, training, and evaluating memberships and guest service attendants
- Guide tours with detailed information for members and guests and train staff to provide effective tour which drive sales
- Maintain fiscal responsibility in area of responsibility and especially in reagrds to membership cancellations and customer service decisions
- Multi-task and work in a fast-paced environment
- Ensure the most consistent and up-to-date information is supplied in all interactions
- Ensure the workstation is kept clean and organized
- Handle money (cash, credit, checks) ethically to prevent shortages or discrepancies
- Assist in the implementation of communication strategies for the purpose of membership and sales
- Develop and maintain a comprehensive understanding of Mylan Park’s programs and services
- Receive feedback in a team environment and contribute to the creative process of projects through brainstorming sessions
- Represent the company in a professional manner consistent with Mylan Park’s mission, vision, goals, and brand
- Assist with other duties as assigned in an effort toward the overall functions of Mylan Park
- Assisting with Membership & Guest Services duties included but not limited to working with guests and members to greet, process memberships, and resolve issues
- Other duties as assigned
Minimum Requirements:
- Basic knowledge of computer skills
- Ability and willingness to enforce policies and handle conflict resolution
- Excellent customer service
- Sales experience is required
- Ability to self-motivate with little or no supervision
- Strong attention to detail
- Excellent communication skills (oral and written)
- Ability to manage long and short-term projects
Professional Competencies
- Adaptability, analytical & critical thinking, customer service initiative & motivation, planning & project management, decision making & judgment, customer service, teamwork, diversity awareness, communication, and integrity
Work Environment and Physical Demands:
Work Environment
- Office environment/fitness center environment
- Non-smoking environment
- Moderate to loud noise
- Evening/Weekend work responsibility as required
- Work within a non-smoking environment
Physical Demands
- Sitting at desk or table for at least 60% of the work day
- Standing or walking for at least 40% of the work day
- Repetitive wrist, hand, or finger movement (while operating computer equipment)
- Bending, stooping
- Eye-hand coordination (keyboard typing)
- Hearing and talking
Centers is an equal opportunity employer.
EMAIL US YOUR RESUME TO APPLY!
Janice Tennant – Assistant Director of Operations & Guest Services
The Aquatic Center & Track Complex at Mylan Park
Email Janice Tennant to Apply
Responsibilities:
- Maintain constant surveillance of members and guests in the facility
- Prevent accidents and maintain a safe environment by enforcing all rules and regulations
- Act immediately and appropriately to secure the safety of members and guests in the event of an emergency
- Provide emergency care and treatment as required until the arrival of emergency medical services
- Always present a professional appearance and attitude
- Maintain a high standard of customer service
- Maintain appropriate activity reports
- Perform various maintenance duties as directed to maintain a clean and safe facility
- Perform pool operation duties such as vacuuming, chemical checks as assigned
- Attend regularly scheduled staff meeting and in service training
- Enforce all rules and regulations
- Maintain current certifications in lifeguard training, First Aid for the professional rescuer, and CPR for the professional rescuer
- Other duties as assigned
Minimum Requirements:
- Current nationally recognized Lifeguard Training Certifications that include first aid, AED, CPR for Professional Rescuer and First Aid, such as; American Red Cross, Ellis, or Starguard
- Previous lifeguard experience preferred
- Training is available for candidates who can pass the below skills evaluation
- Ability to pass a pre-employment physical skills evaluation as follows:
- 300 yard swim using freestyle and breaststroke with proper breathing
- Swim 25 yards approach stroke, retrieve brick from deepest depth of pool, return holding onto brick with both hands to starting point and exit pool
Technical Competencies
- Basic computer application competency
- Excellent communication skills (oral and written)
Professional Competencies
- Ability to perform all Lifeguard skills as required by American Red Cross Lifeguard Training Program
- Ability to manage and monitor Aquatic Centers
- Ability to provide excellent customer service to all members and guests
Work Environment and Physical Demands:
Work Environment
- Job is primarily performed in a pool environment
- Warm temperature and high humidity
- Proximity to chemicals and hazards
- Moderate to loud noise
Physical Demands
- Swimming skills required to attain and retain lifeguarding certification
- Vision that is 20/20 or correctable by lens or contacts
- Ability to lift 40 lbs
Centers is an equal opportunity employer.
Responsibilities:
- Swim instruction for preschool, school age and adult students in group and private lessons
- Have familiarity with American Red Cross Learn-to-Swim levels and other Red Cross water safety courses and know how to use course materials effectively
- Adapt teaching approaches to the age, experience and ability of participants so they can meet course objectives as set by the department
- Maintain order and discipline in classes to ensure a safe environment and promote a learning atmosphere
- Demonstrate skills required for class content and use teaching aids such as kickboards, diving rings, lifejackets, etc.
- Communicate regularly with participants to ensure they are aware of their progress
- Attend all mandatory full-staff meetings and specific area meetings
- Check email and intranet on a regular basis
- Serve as a role model and maintain a professional attitude to all parents, children and co-workers on and off duty
- Other duties as required by supervisor
Minimum Requirements:
- American Red Cross Water Safety Instructor Certification is preferred but not required
- American Red Cross CPR
- Lifeguard Training and First Aid (preferred) Swimming Background
- Experience teaching swim lessons in a group setting
Technical Competencies
- Proficient in teaching skills to students at various skill levels
Work Environment and Physical Demands:
Work Environment
- Pool
- Moderate to loud noise
Physical Demands
- Physical conditioning
Centers is an equal opportunity employer.
Responsibilities:
- Provide instruction for group and/or private swim lessons following the curriculum set forth by American Red Cross and the Aquatic Center at Mylan Park.
- Provide excellent customer service to all participants and guardians.
- Teach American Red Cross Learn-to-Swim and other Aquatic center programs as well as Red Cross water safety courses and know how to use course materials effectively.
- Adapt teaching approaches to the age, experience and ability of participants.
- Manage participant behaviors in classes to ensure a safe environment and promote a successful learning atmosphere.
- Plan and prepare for classes assigned on a daily, weekly and quarterly basis.
- Demonstrate and communicate all skills required for class content.
- Communicates efficiently and effectively with participants and parents to ensure understanding of progress and skills required.
- Attend regularly scheduled staff meeting and in-service training.
- Check email and intranet on a regular basis.
- Maintains, at all times, a professional demeanor representative of the organization.
- Communicates effectively and efficiently with other personnel.
- Other duties as assigned by supervisor.
Minimum Requirements:
- Background in recreational and/or competitive swimming or other aquatic or physical activities
- American Red Cross CPR/ AED/FA or able to obtain
- Experience teaching, babysitting or working with camp programs (preferred)
- Experience teaching lessons in a group setting (preferred)
- Water Safety Instructor (highly preferred for swim instructor candidates)
- Training is available
Technical Competencies
- Basic computer application competency
Professional Competencies
- Ability to provide excellent customer service to all participants.
- Proficient in teaching skills to students at various skill levels.
- Ability to communicate in a positive and professional manner.
Work Environment and Physical Demands:
Work Environment
- Job is primarily performed in a pool environment
- Warm temperature and high humidity
- Proximity to chemicals and hazards
- Moderate to loud noise
Physical Demands
- Swimming skills required to demonstrate at the specific level of instruction
- Ability to lift 40 lbs Physical conditioning
Centers is an equal opportunity employer.
Responsibilities
- Ensure the safety of facility patrons
- Conduct general strength and cardiovascular orientations with patrons
- Enforce recreation center policies in the strength and cardiovascular areas
- Provide quality customer service to all patrons, regardless of fitness level, appearance, or otherwise
- Communicate effectively with the supervisor through phone, email, or in-person
- Perform duties related to opening and closing the facility
- Assist maintenance staff in cleaning and maintaining strength and cardiovascular equipment
- Other duties as required
Qualifications
Minimum Requirements:
- Possess current CPR/AED and First Aid certifications (Can certify at our facility if needed)
- Related fitness and/or sports experience
- Ability to enforce policies in an assertive and professional manner
- Knowledge of standard practices and trends in the areas of fitness and health
- Excellent customer service skills
- Entrepreneurial spirit and enthusiasm
- Excellent written and interpersonal communication skills
- Excellent conflict resolution and time management skills
- Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyles
Competencies:
- Proficiency in strength and cardiovascular equipment
- Proficient in giving general directions and fitness-related questions from patrons
Human Relations:
Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.
Work Environment and Physical Demands
Work Environment
- Office environment/fitness center environment
- Moderate to loud noise
- Evening or weekend work as required
Physical Demands
- Lifting heavy equipment
- Standing or walking for at least 50% of the workday
- Occasional bending, stooping
- Hearing and talking
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Responsibilities:
Part-time custodians are part of the operations team and one of the primary caretakers of the facility, responsible for cleaning operations.
This position will work on-site at The Aquatic Center in Mylan Park, West Virginia. The Aquatic Center includes a community pool, an Olympic-sized competition pool, outdoor splash pad, dynamic fitness room, outdoor track and so much more. It has become a local hub of sports tourism by hosting elite-level regional and national Aquatics and Track events.
Requirements:
- Responsible for daily cleaning and organization of the facility including offices, meeting rooms, multi-purpose fitness and athletic spaces, and equipment
- Responsible for upkeep, cleanliness, and disinfecting of bathrooms, locker rooms, and/or showers
- Restock toilet paper, paper towels, and soap
- Responsible for inventory and stocking all cleaning and maintenance supplies
- Daily maintenance of all carpets, wooden floors, and synthetic surfaces
- Responsible for routine maintenance and upkeep of the building: patching, painting, minor repairs, etc.
- Responsible for assisting in the annual facility maintenance and deep cleaning
- Assists in examining facility for safety hazards; reports any needed service to supervisor
- Performs minor preventative maintenance for facility, custodial, and fitness equipment
Education and Experience
- A high school diploma or equivalent
- At least one year of janitorial or custodial experience preferred
- Knowledge of custodial operations and safety practices
- Current American Red Cross CPR/AED/FA certification (or willing to obtain)
Skills and Abilities
- Ability to operate cleaning equipment
- Ability to read (training material, work schedules), write (correspondence, accident reports), and accurately follow oral and written instructions
- Ability to perform basic mathematics
- The ability to operate computers for scheduling, email and data entry/retrieval
- Ability to manage time effectively, and set priorities
Work Environment and Physical Demands:
Work Environment
- Office environment/recreation environment/pool environment
- Exposed to dirt, odors, heights, cleaning chemicals, and variable temperatures
- Non-smoking environment
- Moderate to loud noise
- Evening, morning, or weekend work as needed
Physical Demands
- Prolonged periods of standing
- Must be able to lift, bend, stoop, climb, reach and lift up to 50 pounds at a time
Centers is an equal opportunity employer.
Responsibilities:
- Assist with Game Day management
- Slide and rec attendant assistance monitoring use of water features
- Minor cleaning requests sweeping floors and squeegeeing
- Assist family programs and land program operations
- Represent Mylan Park Properties in a positive light at all times
Minimum Requirements:
- Must be seeking completion of education (K-12, higher education, professional programs, etc.)
- Basic knowledge of computer skills
- Ability and willingness to enforce policies and handle conflict resolution
Work Environment and Physical Demands:
Work Environment
- Office environment/fitness center environment
- Moderate to loud noise
Physical Demands
- Standing or walking
- Repetitive wrist, hand, or finger movement (while operating computer equipment)
- Bending, stooping
- Eye-hand coordination (keyboard typing)
- Hearing and talking
Centers is an equal opportunity employer.
Responsibilities:
- Respond to all medical and non-medical emergencies
- Oversee and delegate responsibilities to six person staff
- Responsible for offering outstanding customer service
- Ensure that all risk management measures have been taken
- Assist in the evaluation and promotion of student staff
- Troubleshoot CSI issues/questions for student staff
- Assist in the interviewing and training of new student staff
- Continually monitor all facility activity and program areas
- Document participation count for each activity area
- Setup for rentals and special events as needed
- Ensure the cash handling practices are accurate
- Completion of all Incident and Accident reports as necessary
- Other duties as assigned.
Minimum Requirements:
- Has a thorough knowledge of Recreation Services’ practices and policies preferred
- Successfully demonstrated expert knowledge of Club Automation (Rec Auto)
- Must be certified in as a CPR/ First Aid/AED Professional Rescuer
- Basic computer application competency
Work Environment and Physical Demands:
Work Environment
- Pool
- Office environment/fitness center environment
- Moderate to loud noise
Physical Demands
- Assisting in event setups requiring lifting exceeding 30lbs
- Several hours on feet/walking around
Centers is an equal opportunity employer.
Opportunities at The Hazel & J.W. Ruby Community Center
Part Time Positions
Mylan Park is comprised of over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community. We are home to a variety of both indoor and outdoor recreation and programs perfect for the whole family!
Responsibilities:
- Design and develop curriculum and lesson plans for various educational programs and courses, ensuring alignment with relevant learning objectives and program goals.
- Deliver high-quality instructional sessions that cater to the unique needs and learning styles of participants.
- Communicate clear learning outcomes, objectives, and expectations to participants, establishing a positive learning environment.
- Utilize various instructional strategies, techniques, and resources to deliver interactive and engaging sessions.
- Assess participants’ progress, evaluate their work, and provide effective feedback to support their continuous improvement and growth.
- Collaborate with other program instructors and team members to coordinate scheduling, share best practices, and ensure program consistency.
- Stay up-to-date with the latest research, industry trends, and teaching methods relevant to the program area, continually enhancing instructional skills and knowledge.
- Foster a supportive and inclusive learning environment, promoting diversity, equity, and inclusion.
- Communicate positive relationships with participants, parents/guardians, and other stakeholders.
- Assist in marketing and promoting program offerings, including participating in recruitment events and informational sessions.
- Provide guidance and support to participants, addressing their questions, concerns, and individual needs.
- Ensure compliance with all safety protocols, guidelines, and regulations related to the program area.
Minimum Requirements:
- Bachelor’s degree in education, instructional design, or a related field. Relevant certifications or additional education/training are a plus.
- Prior experience as a program instructor, teacher, or trainer.
- Demonstrated knowledge and expertise in the subject matter area of the program.
- Strong instructional design and delivery skills, including creating engaging, interactive, and inclusive learning experiences.
- Excellent verbal and written communication skills, with the ability to cater to different learning styles and effectively communicate complex concepts.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work independently and collaboratively in a team environment.
- Strong interpersonal skills and the ability to establish positive relationships with participants, parents/guardians, and colleagues.
- Passion for education and a commitment to participants’ personal and professional growth.
- Familiarity with technology and the ability to leverage it to enhance instruction and learning experiences.
Note:
- This is a contract position with multiple openings available.
- Compensation will be based on a commission structure.
Mylan Park Foundation is an equal opportunity employer.
The Guest Services Associate at Mylan Park Foundation is crucial in creating a welcoming environment for visitors, athletes, and staff while efficiently executing front desk operations. This position is vital for maintaining effective communication channels and improving overall operational efficiency within the sports complex. Reporting directly to the Front Desk Coordinator, this role is integral to the seamless functioning of our facilities.
Responsibilities:
- Extend a warm and professional greeting to visitors, athletes, and staff, assisting as needed.
- Respond to phone calls, address inquiries, and provide information about facility services and programs.
- Supervise the front desk area, ensuring it is impeccably organized, clean, and well-presented.
- Address customer inquiries, resolve concerns, and furnish information on upcoming events and programs.
- Assist with registrations, check-ins, and membership inquiries with precision and courtesy.
- Manage RV reservations, maintain meticulous records, ensure prompt payments, and facilitate a seamless guest experience.
- Strictly adhere to policies and procedures, including exemplary cash handling practices, to ensure accurate record-keeping, timely payments, and optimal guest experience.
- Ensure all facility scheduling is overseen exclusively by the Sports Coordinator and event inquiries are promptly submitted electronically.
- Collaborate seamlessly with other departments to enhance communication and customer support.
- Proactively ensure that the Sports Complex is presentable and welcoming for guests and clients based on the schedule of events, including furniture placement, sports court setup, and front desk area cleanliness.
- Contribute to the execution of special events, tournaments, and promotions.
- Uphold the cleanliness and safety standards of the facility, optimizing the competitive sports environment and user experience, including light cleaning and organizing.
- Monitor and restock restroom supplies to maintain a well-maintained environment.
- Promptly report facility incidents, damage, and maintenance needs to the General Manager.
- Maintain utmost confidentiality regarding sensitive information related to Mylan Park, personnel, and customer records.
- Uphold best practices for safety, security, maintenance, equipment upkeep, and inventory.
- Operate facilities efficiently, implementing cost-saving measures such as managing lights, thermostats, and closing doors.
- Direct inquiries to the appropriate Mylan Park individual, ensuring resolution by the next business day.
- Collaborate on the logistics for events/functions at the sports complex, including setup, safety, and execution with the team.
- Accurately enter and charge items in the POS system for concessions.
- Ability to count money and make change.
- Routinely check all external doors to ensure they are locked according to protocol.
- Ability to arm/disarm the alarm system for opening or closing the facility.
- Undertake additional duties as assigned based on organizational needs and requirements.
Minimum Requirements:
- At least two years of customer service experience.
- Professional or personal experience playing and coaching sports with general to expert knowledge of sports games.
- High school diploma or equivalent; additional education or relevant experience is a plus.
- Proven experience in customer service or administrative roles.
- Exceptional communication and interpersonal skills.
- Proficiency in basic computer applications (Microsoft Office suite, email, etc.).
- Ability to multitask, prioritize, and excel in high-pressure situations.
- Demonstrated ability to work effectively within a diverse, professional team.
Physical Demands:
- A regular need for communication, including frequent talking and listening.
- Use hands or fingers to handle objects, tools, or controls regularly.
- Occasional mobility is required, including standing, walking, sitting, and reaching with hands and arms.
- Occasional lifting or moving of items weighing over 50 pounds.
- Specific vision requirements include close vision, distance vision, and focus adjustment.
- The work environment noise level is generally low to moderate.
Mylan Park Foundation is an equal-opportunity employer.